Program & delivery leadership
PMPProject Management Professional
Project Management Institute (PMI)
Core discipline
- Why it matters
- Global standard for program governance and large-scale delivery.
- In delivery
- Used on banking, healthcare, consulting, and Olympic-scale programs — budget, risk, and vendor coordination.
Product ownership & agile delivery
PSPO IProfessional Scrum Product Owner I
Scrum.org
- Why it matters
- Structured product ownership and value delivery in enterprise settings.
- In delivery
- Aligns delivery teams with business outcomes at the PMO boundary.
IT service management
ITIL v4ITIL v4 Foundation
PeopleCert / AXELOS
- Why it matters
- Service management practice for incident, change, and improvement.
- In delivery
- Supports ServiceNow ITSM rollouts and live operations under pressure.