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Case studies

Enterprise delivery narratives across operations, infrastructure, PMO, and AI transformation.

Selected engagements — Paris 2024 venue operations, ServiceNow transformation, infrastructure modernization, and governed AI programs.

Each case study emphasizes outcomes, governance, and operational credibility — not product catalogs or tooling matrices.

Flagship operations
Paris 2024
Enterprise delivery
14+ yrs
Governance discipline
PMO · ITIL
Banking · events · consulting
Multi-sector

Operational case studies

Enterprise realizations — structured delivery narratives, not generic project tiles.

Each study is composed only from sourced portfolio data (experience roles and engineering initiatives). Metrics appear only where they already exist in that source material; otherwise outcomes are framed honestly for confidential programs.

Major games venue operations context
Delivery2024

Paris 2024 Olympic & Paralympic Games — venue IT operations

Atos — Paris 2024 Olympic and Paralympic Games

Venue IT Manager delivering mission-critical Olympic venue technology operations across 5 venues supporting 10,000+ concurrent users. Venue IT Manager (VITM) at Atos — Paris 2024 Olympic and Paralympic Games (2024).

Open case study →
Delivery2025 — Present

CAASiTech Group — Program Manager — AI Strategy and Infrastructure

CAASiTech Group

Technical Program Manager leading enterprise AI, cloud, and infrastructure programs with measurable PMO governance across distributed U.S. delivery environments. (2025 — Present).

Open case study →
Delivery2024 — 2025

Paxi iTechnologies — Senior Infrastructure Project Manager

Paxi iTechnologies

Infrastructure Program Manager delivering enterprise cloud transformation, CRM/ERP integration, and ITSM programs across multi-client environments. (2024 — 2025).

Open case study →
Pulpax portfolio platform
PlatformActive

pulpax-portfolio

Paxi engineering ecosystem

The flagship executive portfolio platform — public Next.js frontend, FastAPI backend, internal JWT admin console, and an AI-assisted operations layer.

Open case study →
PlatformIn development

PaxiPM_AI

Paxi engineering ecosystem

AI-powered program-management platform — structured intake, backlog reasoning, executive reporting, and risk telemetry for enterprise PMO operations.

Open case study →
PlatformIn development

ITSM & ITIL App

Paxi engineering ecosystem

ITIL v4–aligned service-management application — incident, problem, change, and CMDB workflows with operational telemetry.

Open case study →
PlatformIn development

enterprise-pmo-platform

Paxi engineering ecosystem

Internal enterprise PMO platform — program portfolio governance, vendor coordination, budget tracking, and structured executive reporting.

Open case study →
PlatformIn development

Paxi-iTechnologies-main

Paxi engineering ecosystem

Enterprise infrastructure ecosystem — the umbrella platform aggregating Paxi iTechnologies' services, internal tooling, and operational integrations.

Open case study →

AI systems & automation

AI integrated as operational instrument — auditable, governed, scalable.

Four AI initiatives focused on professional communication, conversion automation, data quality governance, and workflow extraction. None are demos — each targets a real operational seam where structured AI changes the unit economics.

AI Communication Automation Platform

Pilot

ReplyPro Automation Agent

Structured AI agent for high-volume professional communication — inbox triage, response drafting, follow-up sequencing, and tone control.

Operational objective
Replace ad-hoc message drafting with a governed agent producing on-tone, on-context professional replies at scale.
Architecture focus
Prompt-engineered reply pipeline with provider-agnostic LLM layer and structured guardrails.

Delivery type

  • AI & automation system

Production-oriented engineering initiative

Infrastructure

  • FastAPI
  • Microsoft Graph
  • Azure

AI & automation

  • OpenAI
AI-native

Technologies

  • Python
  • FastAPI
  • OpenAI
  • Microsoft Graph
  • Azure
Strategic Initiative
Confidential

AI Conversion and Automation System

In development

ConvertAI

AI-assisted conversion and automation system targeting commercial workflows where structured outreach meets measurable conversion outcomes.

Operational objective
Operationalize the conversion funnel with AI-driven content, structured experiment tracking, and conversion analytics.
Architecture focus
Event-driven conversion pipeline with structured prompts, analytics persistence, and admin dashboards.

Delivery type

  • AI & automation system

Production-oriented engineering initiative

Infrastructure

  • FastAPI
  • PostgreSQL
  • Cloudflare

AI & automation

  • OpenAI
AI-native

Technologies

  • FastAPI
  • PostgreSQL
  • OpenAI
  • Next.js
  • Cloudflare
Strategic Initiative
Confidential

AI Data Quality and Governance Platform

In development

ClearGate CPMAI

Data quality and governance platform applying CPMAI principles — structured AI use cases, data integrity checks, and operational AI controls.

Operational objective
Move AI initiatives from prototype to governed production through data quality scoring and audit-ready pipelines.
Architecture focus
CPMAI-aligned governance layer over data pipelines with versioned checks and decision logs.

Delivery type

  • AI & automation system

Production-oriented engineering initiative

Infrastructure

  • FastAPI
  • PostgreSQL
  • Azure
Operational AI

Technologies

  • Python
  • FastAPI
  • PostgreSQL
  • Pandas
  • Azure
Strategic Initiative
Confidential

AI Workflow Automation

Pilot

email-operations-agent

Operational email agent for executive and PMO workflows — meeting summaries, action-item extraction, and structured handoffs into systems of record.

Operational objective
Convert unstructured email volume into auditable, structured operational signal feeding PMO and ITSM tooling.
Architecture focus
Async ingestion + LLM extraction + structured persistence with explicit human-in-the-loop checkpoints.

Delivery type

  • AI & automation system

Production-oriented engineering initiative

Infrastructure

  • FastAPI
  • Microsoft Graph

AI & automation

  • OpenAI
AI-native

Technologies

  • Python
  • FastAPI
  • OpenAI
  • Microsoft Graph
Strategic Initiative
Confidential

PMO & operational systems

Program governance and operational platforms — built where commercial tooling stops.

Five platforms covering enterprise PMO governance, ITIL-aligned service management, Excel-bound operational realities, retention operating systems, and lightweight project operations for small enterprise teams.

Enterprise PMO Platform

In development

enterprise-pmo-platform

Internal enterprise PMO platform — program portfolio governance, vendor coordination, budget tracking, and structured executive reporting.

Operational objective
Stand up program governance with structured cadence, decision logs, and executive-grade portfolio visibility.
Architecture focus
Modular PMO services with role-based access, audit trails, and integration to enterprise identity.

Delivery type

  • PMO / operational platform

Production-oriented engineering initiative

Infrastructure

  • FastAPI
  • PostgreSQL
  • Microsoft 365
  • Azure

PMO / governance

  • Microsoft 365
AI-assisted

Technologies

  • Next.js
  • FastAPI
  • PostgreSQL
  • Microsoft 365
  • Azure
Strategic InitiativeOperational case study →
Confidential

IT Service Management Platform

In development

ITSM & ITIL App

ITIL v4–aligned service-management application — incident, problem, change, and CMDB workflows with operational telemetry.

Operational objective
Apply ITIL discipline in environments where commercial ITSM is over-scoped — structured records, light footprint.
Architecture focus
ITIL v4 process layer over a service-oriented core with extensible CMDB and observability hooks.

Delivery type

  • PMO / operational platform

Production-oriented engineering initiative

Infrastructure

  • FastAPI
  • PostgreSQL
  • Docker
  • Splunk
AI-assisted

Technologies

  • FastAPI
  • PostgreSQL
  • Next.js
  • Docker
  • Splunk
Strategic InitiativeOperational case study →
Confidential

Operational Automation System

Internal

PMO Automated Excel System

Operational automation system bridging Excel-based PMO realities with structured backend services and AI-assisted reporting.

Operational objective
Modernize Excel-bound PMO workflows without disrupting the operational reality of how programs are actually run.
Architecture focus
Spreadsheet-aware automation layer with structured backend persistence and audit logging.

Delivery type

  • PMO / operational platform

Production-oriented engineering initiative

Infrastructure

  • FastAPI
  • Microsoft 365

PMO / governance

  • PowerShell
  • Microsoft 365
AI-assisted

Technologies

  • Python
  • openpyxl
  • FastAPI
  • PowerShell
  • Microsoft 365
Strategic Initiative
Confidential

Customer Retention and Automation Platform

In development

RetentionOS

Customer retention operating system — structured cohort analysis, automated journeys, and AI-assisted retention reasoning.

Operational objective
Build retention as a governed operating discipline rather than a marketing afterthought.
Architecture focus
Cohort-aware persistence layer with AI-driven recommendation engine and structured outreach pipelines.

Delivery type

  • PMO / operational platform

Production-oriented engineering initiative

Infrastructure

  • FastAPI
  • PostgreSQL
  • Cloudflare

AI & automation

  • OpenAI
AI-native

Technologies

  • Next.js
  • FastAPI
  • PostgreSQL
  • OpenAI
  • Cloudflare
Strategic Initiative
Confidential

Project Operations Platform

Internal

project-management-app

Lightweight project-operations platform for small enterprise teams — structured tasking, predictable cadence, executive reporting.

Operational objective
Give small teams the operating discipline of enterprise PMO tooling without enterprise-tier overhead.
Architecture focus
Clean separation of project model, cadence engine, and reporting layer for predictable extension.

Delivery type

  • PMO / operational platform

Production-oriented engineering initiative

Infrastructure

  • FastAPI
  • PostgreSQL
  • Docker

Technologies

  • Next.js
  • FastAPI
  • PostgreSQL
  • Docker
Strategic Initiative
Confidential

Enterprise infrastructure platforms

Infrastructure ecosystems — corporate, AI-protocol, and operational.

Four initiatives covering Model Context Protocol services, the Paxi corporate surface, the broader Paxi iTechnologies infrastructure ecosystem, and the public Paxi iTechnologies digital platform.

Backend Infrastructure Service

Internal

mcp-server

Model Context Protocol server exposing structured tools and resources to AI agents inside the enterprise development environment.

Operational objective
Make enterprise tools first-class citizens for AI agents through a governed MCP interface.
Architecture focus
Spec-aligned MCP server with structured tool/resource exposure and authenticated access paths.

Delivery type

  • Enterprise infrastructure

Production-oriented engineering initiative

Infrastructure

  • MCP
  • FastAPI
  • Docker
  • Azure

AI & automation

  • MCP
Operational AI

Technologies

  • Python
  • MCP
  • FastAPI
  • Docker
  • Azure
Strategic Initiative
Confidential

Corporate Technology Platform

In development

Paxi Technologies

Corporate technology platform for Paxi Technologies — services portfolio, engagement intake, and structured client-facing infrastructure.

Operational objective
Establish a credible corporate operating surface for enterprise engagement.
Architecture focus
Public marketing surface backed by structured backend services for intake and engagement workflows.

Delivery type

  • Enterprise infrastructure

Production-oriented engineering initiative

Infrastructure

  • FastAPI
  • Cloudflare
  • PostgreSQL
AI-assisted

Technologies

  • Next.js
  • FastAPI
  • Cloudflare
  • PostgreSQL
Strategic Initiative
Confidential

Enterprise Infrastructure Ecosystem

In development

Paxi-iTechnologies-main

Enterprise infrastructure ecosystem — the umbrella platform aggregating Paxi iTechnologies' services, internal tooling, and operational integrations.

Operational objective
Provide a coherent infrastructure surface across multiple internal initiatives under one governed ecosystem.
Architecture focus
Multi-service infrastructure platform with shared identity, telemetry, and deployment patterns.

Delivery type

  • Enterprise infrastructure

Production-oriented engineering initiative

Infrastructure

  • FastAPI
  • PostgreSQL
  • Azure
  • Docker
AI-assisted

Technologies

  • Next.js
  • FastAPI
  • PostgreSQL
  • Azure
  • Docker
Strategic InitiativeOperational case study →
Confidential

Corporate Digital Platform

In development

paxiit_website

Corporate digital platform for Paxi iTechnologies — public-facing services, capability narrative, and engagement entry points.

Operational objective
Establish a structured public surface for the Paxi iTechnologies ecosystem.
Architecture focus
Static-export front of house aligned with the broader infrastructure ecosystem.

Delivery type

  • Enterprise infrastructure

Production-oriented engineering initiative

Infrastructure

  • Cloudflare Pages

Technologies

  • Next.js
  • Tailwind
  • Cloudflare Pages
Strategic Initiative
Confidential

Strategic & private initiatives

Why most engagements run as strategic initiatives, not open repositories.

Enterprise engineering work — particularly in regulated banking, pharmaceutical, and Olympic-scale environments — does not live on public GitHub. The initiatives surfaced above carry full operational depth without exposing client architecture, credentials, or proprietary domain logic.

Strategic Initiative

Confidential client engagement. Architecture and outcomes shared in conversation, not in repositories.

Internal Platform

Internal infrastructure platform supporting day-to-day operations across the ecosystem.

AI Research Initiative

AI research and experimentation work where governance and provenance matter more than visibility.

Enterprise Prototype

Operational prototypes preparing the ground for full enterprise deployment.

Engage

Bring me your hardest program.

Professional inquiries, consulting discussions, and collaboration requests are welcome — across infrastructure cutovers, ERP/CRM integrations, AI rollouts, post-incident stabilization, and live operations leadership.

Message meReview experience first